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Terms & Conditions

Making your booking

Festive Afternoon Tea
Full pre-payment required at the time of booking.
Festive lunch/dinner
A non-refundable deposit of £10 per person will be required. Full pre-payment and pre-orders are due four weeks prior.
Sunday Lunch with Father Christmas
Full pre-payment at the time of booking.
Christmas Ball
Pre-booking required and a £10 non-refundable deposit will be required and full pre-payment and pre-orders 8- weeks prior.
Christmas Day Lunch
A non-refundable deposit of £20 per person will be required with full payment required 6-weeks prior to the event OR 1st December latest
New Years Eve and Christmas Residential Packages
£50 per person deposit at the time of booking. Full payment required by the 1st December.
Amendments and cancellations
All details and prices are correct at the time of going to press but may be subject to alteration. Once a confirmed booking has been made, you will be advised in the unlikely event of any significant programme changes or a price change. All prices include VAT at the current rate.
Details and Prices
Please notify the hotel if any of your party have any special needs or any dietary requirements when making your booking. Allergen information - we really want you to enjoy your meal with us - if you’d like information about ingredients in any dish please ask and we’ll happily provide it.

Book direct to support our family business

Not only do we guarantee you the best rate, and give you complimentary access to our spa and gym for booking direct, you'll also be supporting a family business with over 200 years of heritage.